Dr. Yoram Levanon, founder and CEO of Israeli company eXaudios Technology, has developed an emotional
decoding program based on a computer analysis of voices that may transform the
world of sales and can even diagnose conditions such as autism and Parkinson's,
as well as their severity.
Levanon's computer program was based on his realization that intonation is
the secret, which he discovered after analyzing 50,000 voice samples, in a
variety of languages.
Initially, eXaudios developed a product based on its technology for call
centers. Dubbed MagInify, it is already in use in Israel and the US, where the
software analyzes the voices of both agents and the customers, providing
feedback and helpful hints in real time. Supervisors can also use the product to
monitor agents' performance.
Levanon later discovered that voices are also influenced by heart disease,
cancer and even autism and found that his technology could also be used as a
diagnostic tool, often capable of determining the extent of the condition or